As it is very important to provide the best service possible in Diamond Nine Villa, we ask all of our guests to provide us with feedback about their experience. Listed below is a small selection from our guests. The most recent independent reviews can be seen on the Holiday Rentals (HomeAway) website, by clicking this link Property 17770
This was our first stay in a home rental, and because it was such a good one we hope to do far more of them. The house was very clean, easy to get to, and extremely close to the parks. We got to each Disney park each day in 10-15 minutes. I loved that after I was exhausted at the end of the day it would just be minutes until I could relax.
It was a very large house. My husband and I stayed there with our two young boys of 2 and 5. We loved that we weren't trapped at a hotel with them each evening and they had plenty of space to run around. I also loved that I could purchase my food for the week so I didn't have to buy expensive Disney food at lunch (we packed our lunches each day) or spend time in restaurants which is not pleasant with my two boys.
The owners had tons of towels and lots of cookware, glassware, etc.
My emails up to and during our stay were always answered quickly, politely, and professionally. Dawn was extremely helpful and kind to everything I requested. It was easy to enter/exit the house as they had a lock box. I didn't have to drive somewhere extra before arriving to get a key. That was nice after two long days of driving. They had three full bathrooms and they were all lovely.
We did have friends come to stay with us one night (two other adults and two teenagers). They used the other side of the house and had their own little area at night. Two families could easily share this house and still have their own space - especially since there are two living rooms. I also loved having a washer/dryer for my use. I could pack a lot less clothes knowing this!
Having severe allergies to pets I had emailed the owner before booking just to check that there had never been cats/dogs in the house. She assured me that there had not, and I had absolutely no allergic reaction in her house whatsoever. I typically have a difficult time in hotel rooms with mold issues, or other types of smells and I felt great during my stay there.
I urge you to book your house rental. It was far nicer and far cheaper than any stay in any hotel could have been. BV, USA
Excellent communication from Dawn throughout the lead up to the holiday, and since returning home. The villa is in a perfect location for Disney, close enough to come home mid afternoon for a swim before going back in the evening for even more fun! The villa is also close to Walmart, Publix and many restaurants, but in a quiet residential location. The fenced garden affords complete privacy whilst in the pool area, and there are no major roads nearby, so no constant noise from heavy lorries all day and night (we've had that in the past).
It was a real boon to have use of the internet - being able to check emails each day meant not having to spend hours reading them when we came home. Also, I was able to keep in touch with my elderly parents and give them daily updates! All in all, I would be happy to recommend this villa to anyone wanting to "do" Disney and the other parks,CM, London.
We would really like to thank Dawn for letting us stay at her property, the cleanliness and organization of the house were the beginning of an unforgettable stay. The property is beautiful, everything well organized and so clean, anything we might need was ready to be used. We all, kids and adults really enjoyed and loved every minute at the pool, so relaxing so nice to spend time there in family. The location of the house is just perfect, really close to the parks, you could find supermarkets, restaurants and everything near to the house. Every single little matter, if any, was immediately addressed with the owner, wonderful communication, the owner responded to every one of our questions almost immediately.
We already recommend this property to all our friends and family and Dawn from now on, every time we plan to go to Orlando for sure we will be contacting you to stay at your house, you have a beautiful place there. The customer service provided by the owner was amazing, accurate information, the refund of the damage deposit was done the day after we left the property. Dawn thanks again for a wonderful time at your property. It is a peace of mind to stay at a place like your house, we felt so secure and relaxed and our time there was not enough. The description of the house is not even near to the actual beauty of the home. If you are looking for a wonderful vacation do not think twice, this is the place you need.Diaz-Ortega, USA
We just wanted to say what a fabulous time we had in Florida and what a wonderful time we had staying at your villa. It was our 4th time over there and we wish that we had known about your place on the previous visits. It's huge and we all had so much room. It's a great idea to provide a PC. Perfect to update facebook and let people see what a great time we were having while we were there. We will be highly recommending your villa to family and friends. Just hope they don't book it when we want to use it. The Westcotts, UK. August 2010
Thanks for the use of Diamond Nine in July. It completed a very pleasant holiday for us and even though we've been home for 2 weeks we have some lovely memories. Wright family, UK
Thank you very much for let us spent our vacations at your house it is a beautiful property, we enjoy every single moment here and will leave with wonderful memories. K.O,
We are at your beautiful home in Florida and are enjoying the spaciousness and surroundings. We found the place impeccably clean and tidy. The weather has not been too cooperative, but that has not stopped us from having a wonderful holiday so far. S.V Canada
We had a good holiday in Florida - 5 days at the Disney Parks and Sea World and a couple of days of canoeing and other things. Weather was lovely. We last went to Disneyland five years ago and it was nice going again with older children. My wife and I found that our capacity for roller coasters has reduced with age - a ride on Kraken nearly finished me (and was one daughter's holiday highlight) but we enjoyed the shows and other attractions. We enjoyed your house, which was well presented, comfortable and well located. The children spent lots of time in the pool. AL.UK
Wij zijn in de zomer van 2010 voor een periode van 3 weken naar Florida gegaan. 1 week in Kissemmee, 1 week in Venice en 1 week in Homosassa. Als eerste hadden we de villa van Dawn gehuurd. In eerste instantie denk je zo via het internet boeken, is dat wel te vertrouwen. Je hoort soms de wildste verhalen. Aankomen en geen sleutel, het huis bestaat niet of is standaard door anderen bewoond. Niets van dat alles. Zag er perfect uit en netjes schoon. 4 complete slaapkamers, 3 badkamers, een grote woonkamer, ruime keuken en een groot zwembad. Het is slechts 10 minuten rijden naar de attracties van Disney e.d. 2 grote outlets op een afstand van nog geen 30 minuten. Neem dan wel je ANWB kaart mee. Bij de informatiestand krijg je daarmee en kortingscouponboekje, waarmee je extra korting krijgt. Als we weer een keer richting Orlando gaan, zullen we dit huis gaan Diamond Nine Villa. BG, Holland
Hi Dawn. At last I have gotten around to reading my mail. Too much to do here!! The villa is perfect and the weather so far has been lovely and hot. I am enjoying the shopping have discovered a designer outlet mall and my sons are having a great time. S.K Scotland
Sorry for the delay in replying but we have been too busy out and about for me to get close to the computer. Everything is great, thank you. A Mc. Scotland
Thanks for the lovely stay in your villa all the family had a brill time. All just coming back down to earth with a bang, after a very hectic hols! K.S. UK
We had a fabulous time, thank you, and loved the villa, so thanks again. We would certainly hope to use the villa again sometime LM UK
We have had two wonderful weeks in your fabulous villa. Everything was perfect. Early morning and evening swims in the pool were a special treat as were regular BBQs. Your villa is only minutes away from the theme parks - and the supermarket - so we did not have to spend hours driving around. We highly recommend your property to people looking for lots of space, comfort, independence and convenience. B & C Harrogate
We have just returned from a fabulous break at Diamond Nine Villa - we have come back refreshed, relaxed and wishing that we had been able to stay for longer. The villa is superb, this is the first time we have done this and would recommend the villa to couples or families alike. It is so close to Disney, we were there for a convention, it took minutes to get there. The spaciousness and cleanliness of this property would put any good quality hotel to shame - we would not hesitate in going back - there are lots of good restaurants minutes away too which was a bonus although the kitchen facilities were superb. The weather in late November/early December was lovely too. Thank you for a fabulous time G&B Scotland
Well what can I say.............Your villa was really great and we had a really good Christmas holiday, it had everything we wanted. The pool was used everyday. Thank you very much for the loan of your beautiful villa. If I know of anyone else who's planning to visit Florida I will gladly pass on your details to them. Thanks once again PB UK
Just a short note to say we had a great time in Florida, and your villa was all we expected. We had a great time. You cetainly have a nice place and we will contact you again when we come back for a visit or recommend it to friends and family that may be visiting the area. MW USA
Thankyou very much for letting us use your beautiful villa for our vacation; we had an excellent time. The villa is in a perfect location, and the weather was perfect. Record temperatures for the time of year!! We left the villa as we found it, clean and tidy, and look forward to our next holiday at Diamond Nine. SW UK
Dawn. Just letting you know how much we enjoyed our stay at your villa. We found it a perfect way to spend a Disney vacation, a great way to relax after busy days at the parks. We loved the fact that it was only a 10 minute drive to the main gates. Thanks again. MK Canada
Dawn, we are just leaving the villa for the airport and just wanted to say that your villa was fantastic. It was so nice to enter such a clean, light and airy house after such a long flight. We were so comfortable here, nine of us sharing this vast villa most of the time and we still managed to lose each other! The children loved the pool too. We would highly recommend your villa. The Brown and Andrews Families, UK
I just wanted to let you know that we had a great, if exhausting, holiday in Orlando. The villa was superb and I would highly recommend it to anyone, in light of its proximity to the parks and the excellent facilities provided. We especially liked the quiet and private residential area and the totally secluded pool, which was the reason I spent hours trawling the internet until I found exactly what I needed. So, if anyone has similar requirements they should look no further than Diamond Nine Villa. If we decide to make a return visit we will certainly be in touch. BP UK
We have rented villas in Florida for the past 20 years, and Diamond Nine Villa was the cleanest, most well equipped villa we have ever stayed in. We WILL be back again and again. AG Canada.
We got back today after having a great time and enjoying your lovely villa. It really lived up to every expectation and more and put the icing on the cake to a great holiday - it was excellent all round. What a great location! We were pleased to have your very good information pack and instructions/advice also. We will be back sometime for sure. Next time we're off to Florida again I'll be booking Diamond Nine Villa and we'll also gladly recommend it to friends. Thanks very much once again. SR UK
Just wanted to let you know how awesome our vacation was. The house could not have been any better. It was everything we could have asked for and more. I could not believe how close to everything we were. I certainly will use the house again in the future and will recommend to anyone headed to Disney. Thanks again for allowing us to have a wonderful and uneventful vacation. HH USA
Just wanted to let you know that we had a fabulous time staying at your villa. It was perfect! We were quite impressed with how well the house is maintained- pest control, pool care service and landscaping were all done during our stay. I would definitely recommend your villa to friends/ family. It is a beautiful home. Thank you for making this vacation easy and enjoyable. We loved the Diamond Nine Villa!!!! CH USA
Just thought I would send you a quick note to let you know how much we enjoyed your lovely villa!We have only been back a week, but it feels a lot longer once you get back to work and all the other everyday chores. You soon look back and think why did we have to come home! We have been going to Florida nearly every year since 1988 and stopped in many villas. Yours is lovely and in a very nice quiet neighbourhood. We shall definitely use you again and have lots of friends and family that also like Florida so will gladly be recommending you to them ! LO UK